Shipping policy

At JEM COLLECTIVES, we are committed to delivering your orders as quickly and efficiently as possible.

Processing Time:
Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time:
Standard shipping usually takes 7–15 business days depending on your location. Express shipping options may be available at checkout for faster delivery.

Tracking Information:
Once your order has been shipped, a tracking number will be sent to your email so you can monitor your delivery status.

Delays:
Please note that shipping times may occasionally be affected by holidays, customs processing, weather conditions, or high order volumes.

Incorrect Address:
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrectly entered addresses.

Questions:
If you have any questions regarding your order or shipping, please contact our support team and we’ll be happy to assist you.